How do I install SolarWinds Web Help Desk?
How do I install SolarWinds Web Help Desk?
Install WHD on a server running Microsoft Windows Server
- Download the installer from the Customer Portal. Quit all other programs. Log in to the WHD server as an administrator.
- Extract the contents of the ZIP file. The WebHelpDesk-12.7.
- Run the installation file. Right-click webhelpdesk-12.7.
- Complete the installation.
Is SolarWinds service desk free?
FREE Web Help Desk Software | SolarWinds. SolarWinds Hybrid Cloud Observability offers organizations of all sizes and industries a comprehensive, integrated, and cost-effective full-stack solution.
What is WebHelpDesk?
Web Help Desk. Simplified IT help desk processes from service request creation to resolution. Automated ticketing management with rule-based routing and escalation, real-time tracking, and alerts. IT asset management for tracking and managing the lifecycle of hardware and software assets.
Does SolarWinds have a mobile app?
Your SWSD is available anytime anywhere, from any iOS and android device. This ensures your employees have access to the support and resources they need to stay productive.
How expensive is SolarWinds?
(USD) $0.50/month per device. Per month, per technician, supports unlimited users. (USD) $0.70/month per device. Subscription fees are billed annually at the start of your contract.
What does a Helpdesk do?
An IT Help Desk Technician is responsible for providing technical support and assistance. They interact with customers by phone or in-person to resolve their computer problems related to software and hardware issues to help them get back up running smoothly again.
What is solarwinds Mobile Admin?
This program connects you with professional consulting resources who are experienced with the Orion Platform and its products. These services are provided at no additional charge for customers who were/are running one of the Orion Platform versions affected by SUNBURST or SUPERNOVA.
What is Solarwind Orion?
The SolarWinds® Orion® Platform is a powerful, scalable infrastructure monitoring and management platform designed to simplify IT administration for on-premises, hybrid, and software as a service (SaaS) environments in a single pane of glass.
What does SolarWinds software do?
SolarWinds is a major software company based in Tulsa, Okla., which provides system management tools for network and infrastructure monitoring, and other technical services to hundreds of thousands of organizations around the world. Among the company’s products is an IT performance monitoring system called Orion.
Is help desk a good job?
It’s a good gig, and it can be fulfilling. The median salary for computer support specialists, the Bureau of Labor Statistics says, is around $52,000. Education requirements vary, but the job requires deep computer knowledge and good technical and interpersonal skills.