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Where can I complain about a company in South Africa?

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Where can I complain about a company in South Africa?

National Consumer Commission (The) (NCC)

  • https://www.thencc.gov.za/
  • Email:
  • PO Box 36628, Menlo park, 0102.
  • The National Consumer Commission , Building C South African Bureau of Standards Campus , 1 Dr.
  • 012 428 7000.
  • 086 758 4990.
  • National Government Directory: State owned enterprises and other public entities.

How do I file a complaint against a customer?

Steps to lodge consumer complaint

  1. Step one: Visit the official website of consumer rights complaints https://consumerhelpline.gov.in/
  2. Step two: Dial toll free number 1800114000 or 14404 given on the homepage.
  3. Step three: You can make a call to the number and speak about your issue directly with the concerned officer.

How do I complain to South Africa?

The Presidential Hotline 17737 should be used when all your attempts to get assistance from a government department, province, municipality or state agency have failed. It is not only a complaints line. You can call to share your views or provide solutions to the challenges in your community.

Which type of complaints can be lodged by the consumer?

In a Consumer Forum, different types of complaints can be registered online. The complaints can be of any types ranging from false bank charges, defective products, online shopping,defective services, fraudulent services etc. Bhonko is one such leading platform where consumers can post complaints most effectively.

Where do I report unfair customer service?

the Gauteng Office of Consumer Affairs
Any consumer may lodge a consumer complaint with the Gauteng Office of Consumer Affairs (GOCA).

What are the situations cases in which a complaint can be lodged by the consumer to claim compensation under Consumer Protection Act?

Under Section 2 (6) of New Act, Complaint is defined as any allegation in writing, made by a complainant for obtaining the relief provided under the act in case of unfair trade practices, defects in goods, deficiency in service, excess price of goods and services, selling of hazardous goods.